First class hotel, location and service

Our next visit. ‘We return to resorts ever because there are many other places to see’ – well which was our motto however this hotel has broken the mould. Delighted to state that the greatest levels of support, food, drink, staff, facilities, have remained consistent. I’ve mentioned before the joy of this resort is that you can keep yourself on your own and sunbathe on the quietest shore with a tiny beach bar and select from great a la carte dining at night or you can head for the primary pool and enjoy Aqua twist, aqua zumba, aqua force (yoga on a paddle board) and even a foam party. I would recommend the junior suites or float up suites as they are by the lazy river pool and you’re perfectly set to make your choices for entertainment and food. Toying with the concept of going back again!

Resort was magnificent and we felt like VIPs from the moment we were greeted with all our sexy towel in. Food was excellent at each of the restaurants, and we just had to wait to get seated one day. The restaurants do often get busier later in the day, so that I really do recommend getting there by 6:30 in the event that you don’t need to wait. You’re treated as royalty.

Whether you arrive a few days or several weeks, Playa del Carmen is definitely the place. Your family and friends will love it. The spots to meet are beautiful. It will be an experience you will never forget. And if you care about the accommodation, there are many options. From small hotels to large chain resorts. Some people there told us how to get to el cielo cozumel from cruise port so we can go to one of the best places in Cozumel! Very nice guys. Valentin Imperial is a charming hotel. The good thing about boutique hotels is the experience. You do not have to deal with hotel chain problems because the customer service is remarkable. I loved it.

Both visits were all amazing! The property outside and interiors are completely immaculate. Each the staff are amazingly friendly and helpful, a true joy to be about. The entertainment staff, by the people in the pool and around the shore, to the Imperial Band that performs just about any night, are amazing men and women. Additionally, the food is really a powerful selling point for this particular hotel. Normally my tastes for meals are rather low at comprehensive resorts, but in the Valentin that the food is varied and delicious. We mean to make this destination a yearly holiday, as you can’t go wrong choosing Valentin!

We can’t say enough about the house itself and the employees that work so tough to operate and keep it. We advocate taking the privilege bundle. It’s well worth every cent. There’s always a person sweeping, pruning, cleaning and trimming. It’s really beautiful. By Stephanie, Kate, Mauricio and Alice in the concierge desk, Jared, Francisco & Elio around the shore who are such friendly and personable people. They went out of the way to make you feel comfortable and welcome. We traveled as a married homosexual couple and never felt dangerous, or undesirable by any team member. Ironically we had been cautious in picking somewhere to go where we might be, such as holding hands in public without any stress. We’ll absolutely return to your own Valentin again and can’t recommend it enough.

That is our second time into the Valentin Imperial Maya. We loved it initially, and the next time just surpassed our expectations. We were in building 7 at the gold superior junior suite. The room faced the river pool so that it was fine to sit down on the balcony and see, like a cold beverage, and just delight in the hot weather. I believe we’ve been to every restaurant in the hotel.

Our favorite is likely Ginger, but make sure you engage the chef in dialog. If you’re a sushi lover, he will make you things off the menu which are yummy! Each one the restaurants served yummy food and the waiters were very attentive to our own beverage and food requirements. I’ve been to many hotels, and VIM certainly has some of the greatest food I’ve encountered for the majority of meals. We had the Privilege Bundle and discovered it to be well worth it. We could book a cabana on the beach for our week’s stay and can’t say enough great things about Francisco.


The beachtenders were about every 10 minutes we were not left thirsty. I’d lobster twice during our stay, that was contained in the bundle. In general, the resort likely makes out up to cost per individual, but it had been worthwhile to us to the comforts and convenience. Manuel at the Don Miguel pub served up excellent pre and post dinner drinks. Miguel in the Martini Bar served up a few of the greatest mango mojitos we have had. I would advise waiting to reserve any trips until you reach the resort. I have reserved both earlier I traveled and once I came, and I’ve discovered that, if you reserve the trips as soon as you’re there, you could save quite a little cash. We plan on coming in October and remaining at the Emerald Suites on the shore and we can’t wait to return!